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scams

Anonymous
Not applicable

on ‎03-03-2017 23:36

on ‎03-03-2017 23:36

 i have used my number to sign up to something i did not know it had a charge i have tried to text 'STOP' but it did not work what do i do 

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MI5
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on ‎03-03-2017 23:39

on ‎03-03-2017 23:39

See help here https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Have-you-fallen-for-or-been-conned-into-a-premi...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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Cleoriff
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on ‎03-03-2017 23:44

on ‎03-03-2017 23:44

You will need to get this stopped by acting quickly @Anonymous. Problem is some people actually want to subscribe to these services....so O2 wont take responsibility for any charges you incur. Additionally texting stop usually has no effect whatsover.

If you can find contact details of the company you signed up to then ring them directly and ask to be unsubscribed

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