Solved: reconditioned phone

Anonymous · ‎01-02-2013

Hi - I smashed my iphone 5 screen a day after I got it - I've sent it to o2 for repair and they have sent me a reconditioned phone as replacement. Does anyone know do they send the same spec?

jonsie · ‎01-02-2013

Yes it should be like-for-like. Is there no charge for a damaged screen?

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jonsie · ‎01-02-2013

Yes it should be like-for-like. Is there no charge for a damaged screen?

Social Media Support ~ O2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎01-02-2013

I'm assuming this was an insurance replacement which should be the same spec as the original phone.

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Anonymous · ‎01-02-2013

The iPhone 5 is so new I'm guessing the refurb is mint !

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