Solved: Re: reconditioned phone

Anonymous · ‎01-02-2013

Hi - I smashed my iphone 5 screen a day after I got it - I've sent it to o2 for repair and they have sent me a reconditioned phone as replacement. Does anyone know do they send the same spec?

jonsie · ‎01-02-2013

Yes it should be like-for-like. Is there no charge for a damaged screen?

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

View solution in original post

jonsie · ‎01-02-2013

Yes it should be like-for-like. Is there no charge for a damaged screen?

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎01-02-2013

I'm assuming this was an insurance replacement which should be the same spec as the original phone.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎01-02-2013

The iPhone 5 is so new I'm guessing the refurb is mint !

O2

reconditioned phone

iphone 16 plus setting up error

Apple Watch SE error code 112

Order query

Delivery

Transfer sim to new phone