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received upgrade iphone12 and it came with a new sim, was on android before

MikeBa-z
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hello

I received upgrade iphone12 and it came with a new sim, was on android before, cant see anything covering this cynario any one ?

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MI5
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@MikeBa-z 

Just d a sim swap Guide: Sim Swap: a mini guide 2017 update 

or use your old sim if you're not able to access 5g yet.

Sim cards are the same between android and iPhone.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
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@MikeBa-z 

Just d a sim swap Guide: Sim Swap: a mini guide 2017 update 

or use your old sim if you're not able to access 5g yet.

Sim cards are the same between android and iPhone.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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MikeBa-z
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hi thanks for that, the new sim is 5g so they have to swap over to the new number by sending a text to my old phone first and then within 24 hours the new phone with the new card should start working ... so they say ... thanks for your help

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MI5
Level 94: Supreme
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@MikeBa-z 

It usually only takes minutes.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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