on 22-10-2019 13:42
Utter and complete loss of signal at random times and places - cured by restart - turn off phone and turn on again.
This has never happened before to me.
Has anyone else had this happen and does anyone know the cause?
Solved! Go to Solution.
on 22-10-2019 13:45
It could be a symptom of a failing sim card.
Call into your local O2 shop for a free sim swap.
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
on 22-10-2019 14:15
Definitely get a new sim card, it's the first step in any fault issues.
on 23-10-2019 13:02
to the community @mlscorer!
It'd be great to hear from you after you tried a new SIM card, so we can advise further if needed
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!
If you'd like to take part, why not register?