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Level 1: Joiner
Posts: 1
Registered: ‎22-10-2019
Accepted Solution

random loss%20of%20signal

Utter and complete loss of signal at random times and places - cured by restart - turn off phone and turn on again.

This has never happened before to me.

Has anyone else had this happen and does anyone know the cause?

thanks 

Mark

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Posts: 93,170
Topics: 541
Solutions: 11,962
Registered: ‎04-04-2012

Re: random loss%20of%20signal

@mlscorer 

It could be a symptom of a failing sim card.

Call into your local O2 shop for a free sim swap.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Posts: 74,579
Topics: 558
Solutions: 3,474
Registered: ‎04-01-2009

Re: random loss%20of%20signal

Definitely get a new sim card, it's the first step in any fault issues. 

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Former Staff
Posts: 5,421
Registered: ‎18-04-2018

Re: random loss%20of%20signal

Welcome to the community @mlscorer!

 

It'd be great to hear from you after you tried a new SIM card, so we can advise further if needed Smiley Happy

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