cancel
Showing results for 
Search instead for 
Did you mean: 

"you are not subscribed to mobile data service"

Anonymous
Not applicable

Hi I recently purchased a iPhone 4 locked onto o2, the wi-fi works fine, but it seems I have no 3g, I get the above message whenever out and about, I have been into settings and 3g and mobile data is enabled,  A quick google of the problem seems to find many people with this issue, but no answers.  I have reset settings to original state and rebooted but still no result.  Any help will be greatly appreciated.

11 REPLIES 11

Anonymous
Not applicable

This worked for me too. Thanks slight_smile 21/09/15

 

Have you tried changing APN to mobile.o2.co.uk?

MI5
Level 94: Supreme
  • 117777 Posts
  • 604 Topics
  • 16568 Solutions
Registered:

@Anonymous wrote:

This worked for me too. Thanks slight_smile 21/09/15

 

Have you tried changing APN to mobile.o2.co.uk?


You have the wrong data bolton.

Call CS and ask them to change it to data for iPhone.

Then change your apn back to idata.o2.co.uk

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)