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Anonymous
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payment

hello

im in the usa and have had my data roaming switched off since i arrived now on 3 occassions O2 has charged me 4.99 per day now i know this is i possible because my data roaming has been switched off. I have an Iphone 5s do the connect automatically or something? tryn to apeak to a guru but no one availible
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Registered: ‎13-08-2008

Re: payment

[ Edited ]

Data is not the only trigger calls and sms triger it as well http://www.o2.co.uk/termsandconditions/mobile/o2travel-paymonthly-terms-and-conditions

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Registered: ‎04-04-2012

Re: payment

As said, any outgoing call or text will trigger the daily travel charge now.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Level 3: Thinker
Posts: 100
Registered: ‎03-01-2013

Re: payment

I think is a con because if em want to text or phone sum one em will get £5 slap on ther phone bills each time if em want to phone sumone. It's a big fat con making more £££ out of customers come on 02-UK
Posts: 115,779
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Registered: ‎04-04-2012

Re: payment


@DJC1690 wrote:
I think is a con because if em want to text or phone sum one em will get £5 slap on ther phone bills each time if em want to phone sumone. It's a big fat con making more £££ out of customers come on 02-UK

It's a per day charge, not everytime you text or phone and the customer has the option to opt out so no one is being conned as they have a choice.

 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)