This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

payment taken from my card

Jo18
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎02-03-2017 12:32

on ‎02-03-2017 12:32

HiI recently tried to order an i pad when checking out the basket it said the card details were for security and no money would be taken. However the payment was taken and my application was declined anyway. How can i get my money refunded ?

Message 1 of 3
2,144 Views
0 Kudos
2 REPLIES 2

MI5
Level 94: Supreme
  • 151791 Posts
  • 650 Topics
  • 28843 Solutions
Registered:

on ‎02-03-2017 12:33

on ‎02-03-2017 12:33

It will automatically appear back in 2 or 3 days - it's only held in reserve.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 3
2,142 Views
0 Kudos

Cleoriff
Level 94: Supreme
In response to MI5
  • 127708 Posts
  • 834 Topics
  • 7586 Solutions
Registered:

on ‎02-03-2017 13:53

on ‎02-03-2017 13:53

@Jo18if you haven't had it returned within 5 days then contact customer services.

http://www.o2.co.uk/contactus

Veritas Numquam Perit

Girl in a jacket
Message 3 of 3
2,115 Views
0 Kudos
Top