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payment of extra charges

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Anonymous
Not applicable

on ‎23-04-2017 13:34

on ‎23-04-2017 13:34

please can someone help me with this?

I have extra charges on my account and this has deactivated mine and the family's phones

how can i pay them off as i cant even speak to a live helper because i keep getting cut off by them

help someone i dont have  aphone to ring them on either

is there an option on here at all because i cant find it

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adamtemp64
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‎23-04-2017 13:55 - edited ‎23-04-2017 13:56

‎23-04-2017 13:55 - edited ‎23-04-2017 13:56

Can you log in to your my o2 account ? As there are options there to pay bill http://www.o2.co.uk/help/account-and-billing/how-to-pay

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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adamtemp64
Level 66: Unequalled
  • 16458 Posts
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Registered:

‎23-04-2017 13:55 - edited ‎23-04-2017 13:56

‎23-04-2017 13:55 - edited ‎23-04-2017 13:56

Can you log in to your my o2 account ? As there are options there to pay bill http://www.o2.co.uk/help/account-and-billing/how-to-pay

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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MI5
Level 94: Supreme
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on ‎23-04-2017 15:03

on ‎23-04-2017 15:03

Borrow a phone or use a call box

http://www.o2.co.uk/contactus
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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jonsie
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on ‎23-04-2017 16:03

on ‎23-04-2017 16:03

Live chat may help.
Official Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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