Solved: Re: payment of extra charges

Anonymous · ‎23-04-2017

please can someone help me with this?

I have extra charges on my account and this has deactivated mine and the family's phones

how can i pay them off as i cant even speak to a live helper because i keep getting cut off by them

help someone i dont have aphone to ring them on either

is there an option on here at all because i cant find it

adamtemp64 · ‎23-04-2017

Can you log in to your my o2 account ? As there are options there to pay bill http://www.o2.co.uk/help/account-and-billing/how-to-pay

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

View solution in original post

adamtemp64 · ‎23-04-2017

Can you log in to your my o2 account ? As there are options there to pay bill http://www.o2.co.uk/help/account-and-billing/how-to-pay

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

MI5 · ‎23-04-2017

Borrow a phone or use a call box

http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

jonsie · ‎23-04-2017

Live chat may help.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

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