order tracking

[Anonymous]

Hi everyone

a bit of a silly question probably but here goes, i placed an orde yesterday online for the new iphone 6s, got an email to confirm but its still not showing on my account on 02? and no tracking either, is this normal?

a bit concerned as this was a lot of money and i just want to make sure the order has gone through!!!

many thanks all!!

[Cleoriff]

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@Anonymous wrote:

do o2 use DPD or UK Mail or another courier service i'm hoping its DPD as i know exactly when hes in my area its always the same guy and always around lunchtime which is ideal to pop home to collect it lol

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Usually UK mail sadly....We were hoping they would change to DPD...but not yet...

[MI5]

It could be either, but mostly UKMail.
You'll know when you get tracking details.

[Anonymous]

I did have a sneaking feeling it would be ukmail but this is the first time i'm using o2 so wasn't sure i get afew deliveries per month from DPD guy so it would be ideal and we always have a natter about stuff. 

Is ukmail as bad as i've heard did everyone get delivery on time with them ?

[MI5]

http://community.o2.co.uk/t5/forums/searchpage/tab/message?q=uk+mail

[Cleoriff]

Obviously we only hear complaints about UK Mail. Rarely does anyone come on to the Forum to praise them

We dont hear of many problems with DPD...so we can only comment on what we know.

[Anonymous]

looking at the link i'm sorry i asked lol but o2 must be happy with them to continue giving them the contract. thanks for the info MI5 Cleoriff

[MI5]

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@Anonymous wrote:
o2 must be happy with them to continue giving them the contract. 

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Cheap

[Cleoriff]

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@MI5 wrote:

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@Anonymous wrote:
o2 must be happy with them to continue giving them the contract. 

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Cheap

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As chips. With DPD I presume they would have to pay for excellent service and an hour delivery time slot (where you can track the driver as he progresses en route)

[jonsie]

UK Mail must obviously employ more conscientious drivers in the Bolton area, never had a problem personally but there are some awful disastrous experiences on here. Hope all goes ok.