onetel.com and the iPhone 5

[Anonymous]

Hi. I have a new iPhone 5 and can't send out email (onetel.com) . I have looked at your advice to use the O2.co.uk instead but since my user name is xxx.com the username you suggest in the forumal would become xxx.com.co.uk which obviously doesn't work.

Secondly, email reception is very patty, some I do but mist I don't receive. So my question relates to whether this can be solved or whether to completely leave the onetel.com email scenario?

Mod edit: we've removed some personal information from your post.

[adamtemp64 · Accepted solution]

you need an o2 email address which is free and you should have one in myo2 use that and its password and things should work.

[MI5]

It is in the smtp server settings you need to use o2.co.uk, ie "smtp.o2.co.uk". You incoming should be your normal full email address and password. Incoming port should be 110 and outgoing port is 25. Do not tick SSL or SPA and make sure you do tick "remember user name and password"