Solved: on line support

Anonymous · ‎22-09-2017

how long is the usual wait a moment whilst we see if someone is available message shown for. I have been waiting 40 mins to get help

Cleoriff · ‎22-09-2017

Hi @Anonymous No set time but it is Friday so....Other contact methods here https://www.o2.co.uk/contactus

Best time to call is between 8-8.30am in the morning....

Edited to add I expect they are busy with the new iPhone launch...

Veritas Numquam Perit

View solution in original post

Cleoriff · ‎22-09-2017

Hi @Anonymous No set time but it is Friday so....Other contact methods here https://www.o2.co.uk/contactus

Best time to call is between 8-8.30am in the morning....

Edited to add I expect they are busy with the new iPhone launch...

Veritas Numquam Perit

MI5 · ‎22-09-2017

Try a different browser if you can or clear cache and cookies from yours as this sometimes helps.
If it's not account related, can we help you?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

O2

on line support

Apple Watch Cellular Data stuck on 'Activating'

Sim not working In new phone

Billing

Upgrade

MultiSave/Loyalty Offer - Apple Watch