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Anonymous
Posts: 0

o2 absurd charges for phone repairs

so i have the lovely iPhone 7 and managed to crack the screen, thankfully their is no screen bleed or loss of use of functions, o2 want to charge me well over £200 to fix and replace or replace the handset for £500 sheets!!! Fear however Apple store however will do a full front and rear replacement re collobrate the phone, change the LCD and also give me a 12 month extended warentee all for £119 and can do this in 2 hours where as o2 will take 2 weeks!!! 

 

yes if i had insurance it would be a simple pay the excess to o2 and be handed a new phone alas i never took insurance Smiley Sad 

 

Jay 

 

 

Posts: 70,190
Topics: 547
Solutions: 3,426
Registered: ‎04-01-2009

Re: o2 absurd charges for phone repairs

I wouldn't use O2's repairer whatever price they quote. Manufacturer every time for me. 

Anonymous
Posts: 0

Re: o2 absurd charges for phone repairs

i wouldnt even use the paper shop repair people same as you @jonsie will always go to the manufacture every time.

 

I hope your well and having a good day 

Posts: 70,190
Topics: 547
Solutions: 3,426
Registered: ‎04-01-2009

Re: o2 absurd charges for phone repairs

I've had better days thanks @Anonymous but at least I'm home now. 

Anonymous
Posts: 0

Re: o2 absurd charges for phone repairs

sorry to hear that! I hope it gets better for you