new phone

on 30-06-2016 08:29
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on 30-06-2016 08:29
upgraded yesterday and "No Service" everytime i upgrade there ia always a problem, i am hanging on the phone at the moment at work - no live chat what is that all about
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on 30-06-2016 08:34
Hi @Anonymous
What phone have you upgraded to and what tariff are you on?
Live chat is available by now...If you have a landline or another phone there are some contact details here
Veritas Numquam Perit
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on 30-06-2016 08:37
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on 30-06-2016 08:37
Can you not transfer your sim card to new phone?
or do a sim swap ?
http://swapmysim.o2.co.uk/
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on 30-06-2016 15:11
Sounds like either put your current sim in if it fits or do a sim swap as advised
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on 30-06-2016 15:21
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on 30-06-2016 15:21
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

