Solved: limited reception in Kemp town - has anyone got a ...

Anonymous · ‎06-04-2013

Problems with reception In Kemptown BN2 5BE - is this resolved and has anyone got a refund for the service?

MI5 · ‎06-04-2013

Still showing an issue at the moment I'm afraid.....

Live results for BN2 5BE

Sorry we've got a problem in this area
We recently decommissioned a mast close to Brighton Pier which has resulted in a reduction of coverage around that area. Unfortunately this couldn’t be prevented and we’re sorry for any inconvenience this may cause. Surrounding masts have been upgraded to increase network capacity, helping to reduce any impact when using your mobile device. We’re working with local authorities to replace this site as soon as we can.
Updated 19:00 (refreshed hourly). Recent faults might not show yet.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎06-04-2013

Still showing an issue at the moment I'm afraid.....

Live results for BN2 5BE

Sorry we've got a problem in this area
We recently decommissioned a mast close to Brighton Pier which has resulted in a reduction of coverage around that area. Unfortunately this couldn’t be prevented and we’re sorry for any inconvenience this may cause. Surrounding masts have been upgraded to increase network capacity, helping to reduce any impact when using your mobile device. We’re working with local authorities to replace this site as soon as we can.
Updated 19:00 (refreshed hourly). Recent faults might not show yet.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

perksie · ‎06-04-2013

If it's an extended outage they may well be happy to offer you something.

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Anonymous · ‎06-04-2013

thanks very much

Anonymous · ‎06-04-2013

do you know how to?

jonsie · ‎06-04-2013

Contact customer service or make an official complaint.

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adamtemp64 · ‎06-04-2013

see the long thread about the issue here http://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Brighton-kemp-town-no-signal-bn2/td-p/436542

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limited reception in Kemp town - has anyone got a refund?

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