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iphone screen broken - can I get this fixed under warranty with O2?

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rosie_cb
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on ‎17-09-2020 15:25

on ‎17-09-2020 15:25

My Iphone screen cracked in the most ridiculous way, I didnt drop it or do anything wrong, I simply had it in my hand as I was opening a door and the doorhandle pressed on the iphone screen and broke the glass - it even had a screen protector on it. I got my iphone with O2 on the 8th February, can I get my screen fixed with O2 for free or at a reduced price?! 

 

thanks in advance! 

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MI5
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on ‎17-09-2020 15:32

on ‎17-09-2020 15:32

@rosie_cb 

You can send it in to O2 for a quote but I doubt it would be at a rduced cost.

Prices for screen repairs from Apple here and O2 would be very similar.

https://support.apple.com/en-gb/iphone/repair/service/screen-replacement

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
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MI5
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on ‎17-09-2020 15:32

on ‎17-09-2020 15:32

@rosie_cb 

You can send it in to O2 for a quote but I doubt it would be at a rduced cost.

Prices for screen repairs from Apple here and O2 would be very similar.

https://support.apple.com/en-gb/iphone/repair/service/screen-replacement

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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rosie_cb
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on ‎17-09-2020 15:33

on ‎17-09-2020 15:33

is there not a year or 2 year warranty or agreement of some kind where they would fix your screen for free? 

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MI5
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on ‎17-09-2020 15:50

on ‎17-09-2020 15:50

@rosie_cb 

No, sorry.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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