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Level 2: Apprentice
Posts: 5
Registered: ‎25-10-2017
Accepted Solution

iphone 7 no sound when recording videos/voice notes

anyone ever had bother with their phone not recording sound? i can still make phone calls etc and hear people but i go to take an actual video no sound is picked up on it
Posts: 72,559
Topics: 683
Registered: ‎14-01-2013

Re: iphone 7 no sound when recording videos/voice notes

[ Edited ]

Hi @jordanm

This may be a silly question but have you got sound turned up in settings for media?

I ask, as I made the same mistake myself about 2 years ago!

Official help here from Apple

https://support.apple.com/en-us/HT203794

*The Game Is On*


Anonymous
Posts: 0

Re: iphone 7 no sound when recording videos/voice notes

Is the microphone turned on? Have you had an option to ask you to allow microphone access
Level 2: Apprentice
Posts: 5
Registered: ‎25-10-2017

Re: iphone 7 no sound when recording videos/voice notes

yes, was working fine previously. just happened in the last day
Level 2: Apprentice
Posts: 5
Registered: ‎25-10-2017

Re: iphone 7 no sound when recording videos/voice notes

yeah. it does pick up sound but it’s very fuzzy and if your to talk you don’t here it on the video
Posts: 88,096
Topics: 532
Solutions: 11,335
Registered: ‎04-04-2012

Re: iphone 7 no sound when recording videos/voice notes

Any fluff in the mic hole?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Level 2: Apprentice
Posts: 5
Registered: ‎25-10-2017

Re: iphone 7 no sound when recording videos/voice notes

updated snapchat and whatsapp and is working fine now! thanks for you suggestions anyway
Posts: 72,559
Topics: 683
Registered: ‎14-01-2013

Re: iphone 7 no sound when recording videos/voice notes

Well that's a strange one @jordanm... though pleased to hear it's working again now wink

*The Game Is On*


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Anonymous
Posts: 0

Re: iphone 7 no sound when recording videos/voice notes

Very odd but thanks for the update