
on 03-11-2016 18:08
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on 03-11-2016 18:08
ive got a 5s which i own ive bought a 7 and want to keep my number so i got the new nano sim put it in the new 7 and did the sim swap code. nothing has happened all day the new phone wont let me put the pass code in and the old phone says welcome to setup?? im going crazy here
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on 03-11-2016 18:16
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on 03-11-2016 18:16
Is it just a sim swap you want?
http://www.o2.co.uk/help/phones-sims-and-devices/how-to-keep-your-mobile-number

on 03-11-2016 18:16
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on 03-11-2016 18:16
Is it just a sim swap you want?
http://www.o2.co.uk/help/phones-sims-and-devices/how-to-keep-your-mobile-number
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on 03-11-2016 18:29
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on 03-11-2016 18:29
Also... if having continual problems you may be better to pop instore and they will be able to help @Anonymous Just remember to keep rebooting your phone.....
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on 03-11-2016 19:21
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on 03-11-2016 19:21
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 03-11-2016 19:38
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on 03-11-2016 19:38
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on 03-11-2016 19:43
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on 03-11-2016 19:43
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 03-11-2016 19:44
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on 03-11-2016 19:44
@Anonymous we need to know exactly what you have done to both phones to help further.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 03-11-2016 21:21
Hence why i provided both links in case it's one or the other
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on 04-11-2016 09:35
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on 04-11-2016 09:35
http://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/iphone-7/m-p/1013380 thought they had swapped the sim over
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