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iphone 6s plus dispatched?

Anonymous
Not applicable

has anyone received there tracking details for there iphone 6s plus yet

 

really hope mine comes on Friday slight_smile

 

jess

Message 1 of 344
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Toby
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Hi @Anonymous

 

Sorry to hear there's been a delay for you! However, you're being really helpful to others here on the community and I hope you stick around.

I'm Toby, the community manager.

Fancy writing a great device review or O2 forum guide? Send me a message!

Get involved:
• New to the community? This is how you get help.
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• Want to have a chat? Drop me a direct message.

Message 71 of 344
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Anonymous
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Just received this email, does this mean I can get excited yet, or...?

 

"Dear **************,

Re: Order Number *************

This email contains important information about your order.

Your order is being processed and will be despatched shortly.

We'll email or send you an SMS to confirm when your order has been
despatched so that you'll know when to expect your delivery. You will
need to sign for the delivery, but don't worry if you're not in, the
courier will leave you details to rearrange delivery.

If you selected a chargeable delivery option a refund will be applied
automatically to your credit/debit card within the next 10 days.

The easiest way to track your order is by visiting
www.o2.co.uk/trackyourorder

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http://www.o2.co.uk/referafriend/

Thank you for choosing O2.

Regards,

O2

Message 72 of 344
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AndyTheAnimal
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If dispatched shortly means today, then yes, time to get excited...

I really do find it strange that orders not yet dispatched cannot be viewed within My O2...

Message 73 of 344
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Anonymous
Not applicable
Mine still isn't being shown as dispatched on My O2, I'm gonna give them a quick call and see if I have an update.
Message 74 of 344
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Anonymous
Not applicable

Mine is quite strange, on Order Status is says In progress yet on dispatch date it says 20/09/15.

 

When I go into DPD tracking it says the Parcel is in Leeds but also says "We've received your order details, and we're expecting your parcel shortly"

 

With all the confusion I spoke to Live Chat and they told me to expect delivery tomorrow, we'll see

Message 75 of 344
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Anonymous
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Mine was like that but it updated this morning at what seems like 11:20 to say, Your estimated delivery date is Friday 25 September 2015.
Message 76 of 344
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Anonymous
Not applicable

Same with myself. Status: In Progress, Dispatched: 20/09/15. Got a UKMail tracking number but their site doesn't recognise it. Live Chat also told me I would get email confirmation shortly and to expect delivery tomorrow -- that was a few hours ago.

Message 77 of 344
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jonsie
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I have this horrible feeling that this thread is going to pages long with disappointed customers. Hope not...

Message 78 of 344
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Anonymous
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As a pessimist I am preemptively disappointed. If it turns up that's excellent, but I'm not expecting anything.

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Anonymous
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@jonsie wrote:

I have this horrible feeling that this thread is going to pages long with disappointed customers. Hope not...


Think the people who have not / cannot see the delivery details are getting their deliveries by UK Mail. From what I have read once they scan the parcel on to their system it wont appear on their tracking page.

 

On the flip side people who are having deliveries via DPD (like me :smileywink:)do have this info on the tracking screen.

 

I would say contact CS if your concerened that the tracking details are not showing anything.

Message 80 of 344
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