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Posts: 116,687
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Registered: ‎04-04-2012

Re: iphone 6s battery issue, nobody dealing with it

Time to test this legendary customer service we hear so much about.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Posts: 84,487
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Registered: ‎04-01-2009

Re: iphone 6s battery issue, nobody dealing with it


@MI5 wrote:
Time to test this legendary customer service we hear so much about.

Let me have a think just how that will go Smiley Wink

Posts: 100,583
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Registered: ‎14-01-2013

Re: iphone 6s battery issue, nobody dealing with it


@jonsie wrote:

@MI5 wrote:
Time to test this legendary customer service we hear so much about.

Let me have a think just how that will go Smiley Wink


Well it can only go one of two ways...LOL

*The Game Is On*

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Posts: 84,487
Topics: 580
Solutions: 4,306
Registered: ‎04-01-2009

Re: iphone 6s battery issue, nobody dealing with it


@Cleoriff wrote:

@jonsie wrote:

@MI5 wrote:
Time to test this legendary customer service we hear so much about.

Let me have a think just how that will go Smiley Wink


Well it can only go one of two ways...LOL


So many....Thoughful

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Posts: 1,340
Registered: ‎22-11-2014

Re: iphone 6s battery issue, nobody dealing with it

What happened with Apple @MI5?
Posts: 116,687
Topics: 574
Solutions: 16,179
Registered: ‎04-04-2012

Re: iphone 6s battery issue, nobody dealing with it

Nothing yet.
I figured I'd call when I was at home and had the phone with me.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Level 1: Joiner
Posts: 12
Registered: ‎12-05-2016

Re: iphone 6s battery issue, nobody dealing with it

my phone battery lasted about 15 minutes of being on a 100% charge, before it cut out. So, I took it back into the local o2 store and showed them. They first told me I was holding the on button too hard. But then made them do it and they admitted that there was 'likely a fault' with the battery but I should go and speak to apple as there was nothing the 02 store could do for me. Despite it being under warranty

 

This is where I gave up. I bought a low brand crappy phone for £30 from carphone warehouse and put my sim card in. I now have a very expensive brick with an apple logo on it. Very stylish, but it does make a lovely paperweight. 

 

Posts: 116,687
Topics: 574
Solutions: 16,179
Registered: ‎04-04-2012

Re: iphone 6s battery issue, nobody dealing with it

Apple acknowledged last week that there was a potential issue on more phones than they first realised.
Apparently they are supposed to be releasing a software update to fix it this week.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Posts: 116,687
Topics: 574
Solutions: 16,179
Registered: ‎04-04-2012

Re: iphone 6s battery issue, nobody dealing with it

http://www.macworld.com/article/3147884/ios/apple-will-release-an-ios-update-to-help-resolve-the-gro...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Level 1: Joiner
Posts: 12
Registered: ‎12-05-2016

Re: iphone 6s battery issue, nobody dealing with it

Hmm.. surely not. Apple vehemently detached themselves from this being their issue. I wonder if I'll get an apology?