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Anonymous
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iphone 6

hi guys iv just moved to australia and i need to unlock my phone? iv got money to pay on the plan but if i pay it off how do know my phone will be unlocked by o2? any ideas?

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Posts: 91,016
Topics: 747
Registered: ‎14-01-2013

Re: iphone 6

[ Edited ]

Hi @Anonymous

You should have got your phone unlocked before you moved to Australia it would have been much easier

You need to contact customer services ....from abroad +44 3448090202 Free

Also have a read through this unlocking guide

http://community.o2.co.uk/t5/Other-Products-Services/Unlocking-an-O2-phone-to-use-a-different-SIM-card/td-p/540294

Edited to add. The phone wont automatically be unlocked just because you have paid it off....hence the need to contact CS

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Posts: 105,896
Topics: 554
Solutions: 13,946
Registered: ‎04-04-2012

Re: iphone 6

You need to fill in the form and send it in.
No need to pay off the phone anymore on the 6 as O2 have lifted that restriction now.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)