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mia
Level 1: Joiner
Posts: 3
Registered: ‎02-09-2018
Accepted Solution

iphone 6 stuck on apple icon

my iphone 6 is stuck on a black screen with the apple logo wont switch on or off please help

Posts: 88,114
Topics: 532
Solutions: 11,336
Registered: ‎04-04-2012

Re: iphone 6 stuck on apple icon

Hod the power and home key together for around 20 - 30 seconds.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
mia
Level 1: Joiner
Posts: 3
Registered: ‎02-09-2018

Re: iphone 6 cannot turn on wifi

my iphone wifi will not turn on 

mia
Level 1: Joiner
Posts: 3
Registered: ‎02-09-2018

Re: iphone 6 stuck on a

great thanks that has brought the phone back to life but now i cant turn on wifi  !!

Posts: 88,114
Topics: 532
Solutions: 11,336
Registered: ‎04-04-2012

Re: iphone 6 stuck on a

Turn off phone normally now then try again.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Posts: 3,135
Topics: 127
Kudos: 236
Blog Posts: 1
Solutions: 42
Registered: ‎06-04-2012

Re: iphone 6 stuck on apple icon

I think that is just needing maintenance in some way. All software collects background files. You should be able to find something on the app store.

Safari web cache etc. I don't know ios well so can't really comment on how it deals with that sort of thing.
Leave your candy-colored cans in the toy chest and try a pair of proper headphones.
Community Manager
Posts: 5,296
Registered: ‎18-04-2018

Re: iphone 6 stuck on apple icon

Welcome to the forum, @mia Wave

 

I was wondering how you were getting on with this; is your iPhone 6 now working better?

Access for You: Registration - Find out how to register for our Access for You service.
iPhone 11 megathread! - Find out the latest info on the i Phone 11!
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