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iphone 5s and visual voicemail

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Anonymous
Not applicable

on ‎26-03-2014 19:04

on ‎26-03-2014 19:04

I have all the settings correct

idata.o2.co.uk

vertigo

password

 

i have activated voicemail "1750"

but i cant get it to work on this 5s

it lets me click set up now.

i choose the default greeting

then it hangs at "setting up voicemail" 

 

any ideas?!

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adamtemp64
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In response to MI5
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on ‎26-03-2014 19:39

on ‎26-03-2014 19:39

VVM will work over 2g just takes ages for it to arrive to the iphone look at my signature.
iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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adamtemp64
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on ‎26-03-2014 19:41

on ‎26-03-2014 19:41

@MI5 vvm will only come through mobile data.
But to the op if you are on a normal pay monthly contract and have wifi at home try TUGO
iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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Anonymous
Not applicable

on ‎26-03-2014 19:41

on ‎26-03-2014 19:41

Is the issue mainly at home or out and about? Would TuGo help?
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MI5
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Registered:

on ‎26-03-2014 19:47

on ‎26-03-2014 19:47

@adamtemp64 wrote:
@MI5 vvm will only come through mobile data.

Cheers @adamtemp64 I have only used hullomail myself.....

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Anonymous
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In response to MI5

on ‎26-03-2014 19:53

on ‎26-03-2014 19:53

its strange because i had a 4s last week and it worked fine on it, but just setting up from an upgrade and it wont work on the 5s.

 

i have wifi at home and sitting here trying to set it up but getting nowhere fast!

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Anonymous
Not applicable
In response to Anonymous

on ‎10-04-2014 09:55

on ‎10-04-2014 09:55

quick update,
got it working.
all i need to do was turn off 4g in the settings and it works fine
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