Solved: Re: iphone 5s and visual voicemail

Anonymous · ‎26-03-2014

I have all the settings correct

idata.o2.co.uk

vertigo

password

i have activated voicemail "1750"

but i cant get it to work on this 5s

it lets me click set up now.

i choose the default greeting

then it hangs at "setting up voicemail"

any ideas?!

adamtemp64 · ‎26-03-2014

VVM will work over 2g just takes ages for it to arrive to the iphone look at my signature.

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

View solution in original post

MI5 · ‎26-03-2014

Are you on contract or PAYG ?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎26-03-2014

i am on a monthly contract

Anonymous · ‎26-03-2014

running ios 7.1 and o2 carrier update 16.0

adamtemp64 · ‎26-03-2014

Is mobile data working using Idata ?

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

MI5 · ‎26-03-2014

I'd suggest you call 202 and get VVM reset.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎26-03-2014

i dont have 3g here just 2g, will that make a big difference?

Anonymous · ‎26-03-2014

Hi and welcome to the Community.

To be honest on 2g it is unlikely that visual will work. 2g At best provides the very basic Internet and email along with calls and texts.

For visuals you really need 3g or 4g.

Anonymous · ‎26-03-2014

who do i campaign to get o2 to upgrade Orkney to 3g then!!! lol

MI5 · ‎26-03-2014

@Anonymous wrote:
i dont have 3g here just 2g, will that make a big difference?

Yes, that could be a problem.... Do you not have a WiFi connection you can use?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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