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iphone 4 not receiving SMS messages.

Anonymous
Not applicable

‎13-07-2015 19:48 - edited ‎13-07-2015 19:50

‎13-07-2015 19:48 - edited ‎13-07-2015 19:50

My phone has just stopped receiving SMS messages, but does receive iphone messages.  Have tried changing carrier to vodaphone and turning the phone on and off on numerous occasions.  Thank you

 

EDIT: I have tried this http://community.o2.co.uk/t5/Apple-iOS-Devices-iPhone-iPad/IPhone-4S-won-t-receive-text-messages/td-... but this did not work

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Anonymous
Not applicable
In response to MI5

on ‎08-08-2015 18:18

on ‎08-08-2015 18:18

Yes, I have O2-uk at left of screen, so I have Network signal, I guess.
Don't know how long it's been going on as it is hard to know what i Haven't received!!
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MI5
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In response to Anonymous
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on ‎08-08-2015 18:20

on ‎08-08-2015 18:20

Ask in store for a sim swap.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Anonymous
Not applicable

on ‎08-08-2015 18:22

on ‎08-08-2015 18:22

Even using paperclip - zero. How do I use the paperclip ? I just put one end into the tiny hole (!) at side & pushed firmly. Can't get tray to open!
Message 13 of 16
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Anonymous
Not applicable
In response to Bambino

on ‎08-08-2015 18:30

on ‎08-08-2015 18:30

tried the imessage off and sent and received txt message to myself. Will now turn imessage back on......

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Cleoriff
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on ‎08-08-2015 18:40

on ‎08-08-2015 18:40

@Anonymous wrote:
Even using paperclip - zero. How do I use the paperclip ? I just put one end into the tiny hole (!) at side & pushed firmly. Can't get tray to open!

Sorry I meant to reply to your post ...instead I gave it a kudo...no worries. Rolleys

The diagram in the link and information it contains show you exactly how to get the sim tray open. However if you are struggling I would go instore. You may need a new sim anyway...

Veritas Numquam Perit

Girl in a jacket
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MI5
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In response to Cleoriff
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on ‎08-08-2015 19:39

on ‎08-08-2015 19:39

Push harder!
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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