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Level 1: Joiner
Posts: 2
Registered: ‎24-05-2015
Accepted Solution

ipad pro 12.9 256gb space grey

i have now placed my second order for the ipad pro and am still waiting for my refund from my previous order

has anyone else had problems i have spoke to a guru who has promised me delivery today before 12 but im not feeling hopefull took another 89.99 out my bank for this and still no refund in back from first order

Posts: 49,031
Topics: 571
Registered: ‎14-01-2013

Re: ipad pro 12.9 256gb space grey

Hi @Stevey1 The only people who can chase up this refund are customer services https://www.o2.co.uk/contactus You  have to persevere. If you need to complain then use the link https://www.o2.co.uk/how-to-complain

*The Game Is On*

Posts: 2,022
Topics: 34
Blog Posts: 1
Solutions: 18
Registered: ‎22-08-2016

Re: ipad pro 12.9 256gb space grey

[ Edited ]

Hi @Stevey1.

You need to chase Customer Services for your refund http://www.o2.co.uk/contactus.

In the meantime, I will ask @Martin-O2 if he can offer any assistance to speed things up.

You should receive a despatch email when the iPad Pro is on its way to you. It is possible the particular model you have ordered is out of stock. You can check this with Customer Services as well.

Hope you receive your order soon and welcome to the forum.

Lover of all things Samsung. Currently using a Samsung S8+