idata bolt on

[kamalaggi]

Hi,

Just switched from the Xperia 1ii to the iPhone 13 Pro.

I bought the iPhone 13 Pro from the Apple Store and stuck with my sim only tariff.

Do I need to add on the idata bolt on or can I do without?

thanks

[MI5 · Accepted solution]

@kamalaggi 

Your phone will work without it but you will not have visual voicemail or hotspot ability.

Your data will also not work abroad without a different apn.

It's advisable to call O2 to get the iData bolt on added to your account.

[Cleoriff]

@MI5

I do find people having to apply to have the iData bolt on rather stupid. Surely if you buy an iPhone, this should be part of the package? It's quite obvious the phone doesn't function at full capacity without it?

What about other networks? Do they apply the bolt on without requesting it?

[MI5]

No other networks require a different bolt on. This is unique to O2.

Yes in theory it should be added automatically when an iPhone is purchased, but as this requires human intervention with O2....... you can fill in the rest.

However, in this case, @kamalaggi bought the phone from Apple and just used their current sim so O2 would not be aware of the change as we know the system doesn't update phone details automatically for some time.

Also, if O2 got it right everytime, we wouldn't have all the "my data doesn't work abroad" questions on here.

[Cleoriff]

Oh well, this allows me to reiterate that O2 are rather stupid, not adding this bolt on at the time of purchase. Double the work for them and as people can't seem to find an advisor to speak to nowadays, double the customer frustration!

[MI5]

Indeed it is, however, would not help in this case.