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iPhone5 order problem

Anonymous
Not applicable

Hi 

 

I have ordered a new iphone5.

I have been waiting for it to arrive.

Today I checked my order on line to find its canncelled for some reason.

How do I contact sales support to find out why its cancelled and get it un canncelled ??

I can't find any way on the 02 website other than this forum as a way to cotact 02 about it.

 

Thanks for your help in advance

 

Ash 

My orders - order detail Your order number is ms-300563132

Order status
Cancelled
Date ordered
25th September 2012
What you ordered
Order description Item cost (including VAT)
Apple iPhone 5 64GB Black O2 Unlimited 24M handset �26£399.99
Standard Delivery£0.00
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Accepted Solutions

darrengf
Level 28: Ingenious
  • 2080 Posts
  • 60 Topics
  • 48 Solutions
Registered:

http://service.o2.co.uk/IQ/srvs/cgi-bin/webcgi.exe?New,KB=Companion,question=ref(user):str(Mobile),t...

 

click on the above link for contact details at o2

for sales number below

 

O2 Consumer mobile phone sales Dial Charges

From any phone08442 02 02 025p / min†
Opening hoursMonday - Friday08:00 - 21:00
 Weekend09:00 - 17:00

 

Need Help, Just ask. We are one big Family here in the o2 Forum.
Use iPhone XS Max dual sim, SE, Honor 10, IPad Pro 11, Apple Watch 4 LTE, 100+ Mpbs Barrier and a Record Player.

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Anonymous
Not applicable

If youre on o2, call 202 on your mobile.

Message 2 of 4
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darrengf
Level 28: Ingenious
  • 2080 Posts
  • 60 Topics
  • 48 Solutions
Registered:

http://service.o2.co.uk/IQ/srvs/cgi-bin/webcgi.exe?New,KB=Companion,question=ref(user):str(Mobile),t...

 

click on the above link for contact details at o2

for sales number below

 

O2 Consumer mobile phone sales Dial Charges

From any phone08442 02 02 025p / min†
Opening hoursMonday - Friday08:00 - 21:00
 Weekend09:00 - 17:00

 

Need Help, Just ask. We are one big Family here in the o2 Forum.
Use iPhone XS Max dual sim, SE, Honor 10, IPad Pro 11, Apple Watch 4 LTE, 100+ Mpbs Barrier and a Record Player.

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perksie
Level 69: Guiding Light
  • 27019 Posts
  • 247 Topics
  • 1614 Solutions
Registered:

@Anonymous wrote:

Hi 


I can't find any way on the 02 website other than this forum as a way to cotact 02 about it.

 

Thanks for your help in advance

 

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