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Anonymous
Not applicable

My phone has literally just gone blank, I've tried charging etc. But no joy

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MI5
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Is the battery flat or has it just died?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 6
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Cleoriff
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Either way you would be better to give Apple a call direct..... https://www.apple.com/uk/

Veritas Numquam Perit

Girl in a jacket
Message 3 of 6
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MI5
Level 94: Supreme
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@Anonymous

Have you tried a different charging cable and checked your charge port for fluff/debris ?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 4 of 6
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Anonymous
Not applicable
Take it to Apple if it won't charge
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Marjo
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@Anonymous wrote:

My phone has literally just gone blank, I've tried charging etc. But no joy


Hey @Anonymous Did you manage to get your phone working in the end? slight_smile Would be great to hear if you got sorted or if you're still struggling with it. Cheers

Message 6 of 6
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