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Anonymous
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iPhone voicemails

Hello,

 

I've recenty upgraded to an iPhone 6S on PAYG big bundles, from an iPhone 5C pay monthly. On my last my 5C, whenever I recieved a voicemail, I could listen to them from a list instead of having to call a number, which is what I have to do on the 6S. I was wondering if there was a way to change this to how I had it on the 5C?

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Posts: 101,989
Topics: 550
Solutions: 12,995
Registered: ‎04-04-2012

Re: iPhone voicemails

[ Edited ]

Visual voicemail is not available on PAYG, unfortunately.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Anonymous
Posts: 0

Re: iPhone voicemails

Ok, thank you!
Just 1 more quick question, are the 30 day sim only contracts auto rolling?
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Posts: 88,007
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Registered: ‎14-01-2013

Re: iPhone voicemails

[ Edited ]

@Anonymous wrote:
Ok, thank you!
Just 1 more quick question, are the 30 day sim only contracts auto rolling?

Yes they are....

https://www.o2.co.uk/shop/sim-cards

*The Game Is On*

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Posts: 101,989
Topics: 550
Solutions: 12,995
Registered: ‎04-04-2012

Re: iPhone voicemails

Yes they are but you are not tied in to a long contract.
You can cancel at any time (and you will get visual voicemail) Smiley Happy
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Anonymous
Posts: 0

Re: iPhone voicemails

[ Edited ]

I have a pay monthly contract on a iPhone 6s plus, and visual voicemail doesn't always work for me either, also today, as of 11:30 I now can't make any calls on the O2 network, very disappointing, C'mon O2 get your act together.

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Posts: 101,989
Topics: 550
Solutions: 12,995
Registered: ‎04-04-2012

Re: iPhone voicemails

Sounds like a network issue in your case http://status.o2.co.uk/
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Posts: 80,287
Topics: 573
Solutions: 3,845
Registered: ‎04-01-2009

Re: iPhone voicemails

If this is a recent problem then it's a network issue I'm afraid. If nothing is showing for your postcode you can report it through the status page or via the My Network app.

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Anonymous
Posts: 0

Re: iPhone voicemails

In my case O2 don't have a network issue, however, they do have an automated administration error, I pay for my contract on time every month, yet my online bill has not been updated, and so due to an apparent overdue bill, the automated system has placed a bar restriction on my account.

I can't even ring O2 via their free numbers from my phone, so I contacted O2 via live chat, and by the end of my live chat, I was told that my bar restriction would remain in place, until I payed my apparent overdue bill, and to contact the payment team from my phone !!!

how can I contact O2 when the automated system won't allow me to contact O2, Hmmmmmm
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Posts: 101,989
Topics: 550
Solutions: 12,995
Registered: ‎04-04-2012

Re: iPhone voicemails

Call into an o2 shop and use their phone or use the landline number off the contact us link at the bottom of the page.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)