
on 20-01-2018 18:18
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on 20-01-2018 18:18
Hi everyone,
I've recently bought a second-hand iPhone 6 for £55, and upon replacing the cracked and beaten up LCD and back panel, it looks brand new! It does have the notorious "searching" issue, however, so only time will tell how long I can actually use it as a phone for.
Here is my question: I'd like to unlock it from O2, since I'm already in a contract elsewhere. The thing is, looking at O2's help page, I need to use a PAYG SIM for 1 year, topping up £20 before using £15 on an unlocking fee. Not only is the prohibitively awkward and expensive, but there is every opportunity that I could loose cellular function altogether.
I'm a student, so money is very right (that's why I buy second-hand), and I'd also like to use the phone as soon as possible. I believe the previous owner had the phone on contract with O2, but they haven't responded to my requests to help me unlock it.
I understand that unlocking can incur admin costs, but Vodafone and Three, etc, do it for free online. O2 is missing a trick here. Is there any other way I can unlock this phone?
Thank you!
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on 20-01-2018 21:39
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on 20-01-2018 21:39
That's the bottom line and it won't change, regardless of what other networks do.
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on 20-01-2018 18:23
https://community.o2.co.uk/t5/How-to-guides/Unlocking-an-O2-phone-to-use-a-different-SIM-card/ba-p/1...
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on 20-01-2018 18:25
Thanks for the reply. Unfortunately I don't have any O2 SIMs on contract that are available to me.
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on 20-01-2018 18:36
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on 20-01-2018 18:36
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 20-01-2018 18:42
I believe they use software to fool the device, so upon upgrade you loose the unlock. Is there a form where I can suggest free unlocks as an idea to O2? The other networks beat them hands-down on unlocking.
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on 20-01-2018 18:55
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on 20-01-2018 18:55
Hi @Anonymous Just a quick question. As it's a 2nd hand phone did you buy it from someone you know personally or was it bought from sites like Ebay or Amazon marketplace etc etc?
Veritas Numquam Perit
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on 20-01-2018 18:57
Thanks for the reply. It's a mixture of both, being Shpock: I met the person who lives in my local area, but it was arranged via the app. I don't know them personally.
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on 20-01-2018 19:04
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on 20-01-2018 19:04
We used to have an ideas section, but O2 didn't like any of our ideas
As it's free to get a contract phone unlocked, I suggest you persevere with the person you bought it from as they will be able to get it done for you.
Unless they are trying to hide anything of course?
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on 20-01-2018 19:07
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on 20-01-2018 19:07
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on 20-01-2018 19:08
@Anonymous wrote:The thing is, looking at O2's help page, I need to use a PAYG SIM for 1 year, topping up £20 before using £15 on an unlocking fee. Not only is the prohibitively awkward and expensive, but there is every opportunity that I could loose cellular function altogether.
Just a small correction here for you too. You don't need to use it on PAYG for a year.
That rule only applies to PAYG phones bought from O2 and it also excludes iPhones.
I'm also not sure why you would lose cellular connection unless the devices was faulty or barred.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

