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Level 1: Joiner
Posts: 3
Registered: ‎05-08-2017

Re: iPhone still hasn't come

I went in store and they put me through to customer service, they've taken my contract out already, the woman said that they'd keep me updated with it. I think it's a bit stupid that they don't deal with these in store, it's been 6 days, I've been charged with a bill but no phone.
@Anonymous I wish I did that now.
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Posts: 108,683
Topics: 561
Solutions: 14,394
Registered: ‎04-04-2012

Re: iPhone still hasn't come

Call and get compensation for the days without the phone when it does finally arrive.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Posts: 81,242
Topics: 576
Solutions: 3,926
Registered: ‎04-01-2009

Re: iPhone still hasn't come

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Community Manager
Posts: 7,796
Registered: ‎23-07-2014

Re: iPhone still hasn't come

Hi @exquisedouleur, sorry to hear you hadn't received your phone in time earlier! Did you get any additional info about it? Has it arrived now?

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