iPhone locked to original SIM

[Anonymous]

I upgraded my iPhone 4 to an iPhone 4s and transferred my O2 SIM to the new phone.  My son wanted my old iPhone but it wouldn't work with his O2 SIM (even tho his SIM works in my new phone and his Dad's phone).   The old phone would only work with the original SIM card so it seems the phone had locked itself to that SIM.  I contacted O2 who arranged to have the phone unlocked but it still wouldn't work.  I then factory reset the phone to see if that would solve the problem and now even the original SIM won't work in it! Help!!

[Anonymous]

I have contacted Apple support and say my service/repair warranty has expired.  They could phone me if I paid £25 for one-off support ... should I just take it into the O2 shop and let them send it away for repair as they have suggested or would I be better off paying Apple the £25?

[MI5]

If you're out of warranty Apple will charge you £149 (I think) for a refurbished phone with 3 month warranty. It's a straight forward walk in walk out with a replacement phone service. O2 will send phone off and a week or so later you will get a quote to repair it which you can either accept or refuse. You might also want to get quotes from local phone repair shops.

[Anonymous]

Are you able to take it into an apple store as they will give you much better customer service they can also swap it as an out of warranty replacement for a cost

[adamtemp64]

just book a genius appointment at apple if it is faulty they will offer out of warranty replacement for a fee but the will not charge to look at it.

[adamtemp64]

full cost info here http://support.apple.com/kb/index?page=servicefaq&geo=United_Kingdom&product=iphone but in store iphone 4 is £119

[Anonymous]

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@adamtemp64 wrote:
full cost info here http://support.apple.com/kb/index?page=servicefaq&geo=United_Kingdom&product=iphone but in store iphone 4 is £119

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I was just looking for that link Adam it appears to be dead

[adamtemp64]

@damien1 working for me from the ipad in the pub !!

[adamtemp64]

iPhone Model Out-of-Warranty Service
iPhone 5 £ 186.44
iPhone 4S £ 146.44
iPhone 4, iPhone 3GS,
iPhone 3G, Original iPhone £126.44

less £7.44 in store

[Anonymous]

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@adamtemp64 wrote:
@Anonymous working for me from the ipad in the pub !!

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Thats weird its dead to me via IE and chrome

[jonsie]

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@Anonymous wrote:

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@adamtemp64 wrote:
@Anonymous working for me from the ipad in the pub !!

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Thats weird its dead to me via IE and chrome

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Me too.