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iPhone is saying I need to update in order to use my sim but it’s already up to date

Teexemxx
Level 1: Joiner
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on ‎03-08-2020 20:16

on ‎03-08-2020 20:16

iPhone is saying I need to update in order to use my sim but it’s already up to date
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MI5
Level 94: Supreme
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on ‎04-08-2020 10:11

on ‎04-08-2020 10:11

@Teexemxx 

It might be a carrier update which you can check for by connecting to iTunes.

Also, simply rebooting your phone can fix it for you.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Martin-O2
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on ‎06-08-2020 12:12

on ‎06-08-2020 12:12

Are you still having issues with this one @Teexemxx? 

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? slight_smile
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