cancel
Showing results for 
Search instead for 
Did you mean: 

iPhone buyback/exchange tariff and the iPhone SE

Anonymous
Not applicable

Hi all,

 

I've got an iPhone 6s Plus on the £59 per month tariff that includes insurance and the free upgrade/trade in to upgrade to the newest iPhone when it's released.

 

Nopw that it seems that Apple are about to released the iPhone 5SE where do I stand with that?

 

I don't want one of those, I want an iPhone 7 when that comes out, will I be forced to renew/upgrade onto the SE or miss out on my "free" upgrade?

 

Thanks,

Message 1 of 13
5,516 Views
1 ACCEPTED SOLUTION

Accepted Solutions

Cleoriff
Level 94: Supreme
  • 122845 Posts
  • 826 Topics
  • 7467 Solutions
Registered:

Hi @Anonymous If you are on Refresh you will need to pay off the device plan. Have a look at this guide

http://community.o2.co.uk/t5/Discussions-Feedback/A-Guide-To-O2-Refresh/m-p/877701/highlight/true#M64851

You can do this at anytime and are not committed to buy any particular device in the meantime

Edited to ask if you bought the phone from O2, Apple or another outlet?

Veritas Numquam Perit

Girl in a jacket

View solution in original post

Message 2 of 13
5,359 Views
12 REPLIES 12

Cleoriff
Level 94: Supreme
  • 122845 Posts
  • 826 Topics
  • 7467 Solutions
Registered:

Hi @Anonymous If you are on Refresh you will need to pay off the device plan. Have a look at this guide

http://community.o2.co.uk/t5/Discussions-Feedback/A-Guide-To-O2-Refresh/m-p/877701/highlight/true#M64851

You can do this at anytime and are not committed to buy any particular device in the meantime

Edited to ask if you bought the phone from O2, Apple or another outlet?

Veritas Numquam Perit

Girl in a jacket
Message 2 of 13
5,360 Views

jonsie
Level 94: Supreme
  • 93188 Posts
  • 609 Topics
  • 6967 Solutions
Registered:

You won't miss out by waiting for the iphone 7, you will still get the free to upgrade offer.

Message 3 of 13
5,350 Views

Anonymous
Not applicable

Thanks guys, I'm on this...

 

http://www.o2.co.uk/on-us

 

I guess if I had looked there first I would have got my answer as it says "after 12 months"

 

Sorry, I didn't think it would be that easy to get an answer! 

Message 4 of 13
5,341 Views

viridis
Level 56: Guvnor
  • 13532 Posts
  • 106 Topics
  • 309 Solutions
Registered:
The offer was for the next major release in autumn, not this thing.
Message 5 of 13
5,339 Views

Cleoriff
  • 122845 Posts
  • 826 Topics
  • 7467 Solutions
Registered:

@Anonymous wrote:

Thanks guys, I'm on this...

 

http://www.o2.co.uk/on-us

 

I guess if I had looked there first I would have got my answer as it says "after 12 months"

 

Sorry, I didn't think it would be that easy to get an answer! 


Yes I thought it was Refresh and see it is the 30Gb tariff...There you go...12 months..(though you could still pay it earlier if you wished to) but no problems for you wanting the iPhone 7

Veritas Numquam Perit

Girl in a jacket
Message 6 of 13
5,335 Views

jonsie
Level 94: Supreme
  • 93188 Posts
  • 609 Topics
  • 6967 Solutions
Registered:

I wonder why you wouldn't want the latest iphone release, I'm sure they will be coach party trips to all the Apple stores......Grumpy

Message 7 of 13
5,327 Views

PhoneDoc
Level 14: Rising star 
  • 278 Posts
  • 7 Topics
  • 21 Solutions
Registered:
Fyi that offer doesn't specifically mean you get the next iphone that comes out. It means O2 will buy out the rest of your contract after *12 months* - at which point the iPhone 7 will likely have been released and you can upgrade free of charge (excluding any up front payments as part of the next tariff you choose)
Message 8 of 13
5,319 Views

Cleoriff
Level 94: Supreme
  • 122845 Posts
  • 826 Topics
  • 7467 Solutions
Registered:

Yes it does say ...

O2 Refresh splits your Pay Monthly bill into two parts. The Device Plan is the cost of your phone or tablet, and Airtime Plan is the cost of your data, texts and minutes. Just trade in your existing phone after 12 months on our 30GB tariff, and we'll pay off your remaining Device Plan. So you'll have the freedom to get that new phone when you want it.

This would take the op up to the iPhone 7....

Veritas Numquam Perit

Girl in a jacket
Message 9 of 13
5,300 Views

Cleoriff
Level 94: Supreme
  • 122845 Posts
  • 826 Topics
  • 7467 Solutions
Registered:

@viridis wrote:
The offer was for the next major release in autumn, not this thing.

Oh @viridis you make me laugh....'not this thing'....LOL

Veritas Numquam Perit

Girl in a jacket
Message 10 of 13
5,297 Views