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iPhone Xs Poor 4g Signal Quality

Adrian23
Level 1: Joiner
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iPhone XS has the worst reception of any previous phone or devices ive owned.

Poor browsing speeds, phone calls dropping the list goes on. 

 

Is this software/hardware/network issue? Any way to help fix this?

 

Thanks.

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MI5
Level 94: Supreme
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Many complaints on the net about this.
I'd suggest Apple should be complained to about it.
If it's less than a month old you could ask O2 to replace it for you to see if you have a dodgy phone, or you could try a new sim and check for any network issues here too http://status.o2.co.uk/
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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jonsie
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Poor browsing speeds may be down to your data bolt on which could have b.s.changed when you upgraded. Check the apn. If it's set to idata.o2.co.I'm then try changing to mobile.o2.co.I'm

This will show you have the incorrect bolt on if browsing is ok  and you will need to call customer service to get the correct bolt on.

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Anonymous
Not applicable

Sounds like you got a dud phone that needs checking out by Apple not O2 repairs 

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adamtemp64
Level 66: Unequalled
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Not noticed issues on my Xs very happy if you have an apple store handy make a genius appointment and get it looked at
iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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dgilbert2
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I've not noticed any difference to be honest between my iPhone 6 and XS. What problems are you seeing?

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adamtemp64
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Did a few tests today in London 

poor ones embankment near Houses of Parliament others in the city and Chelsea think my Xs is ok Wi-Fi was free o2 city of Westminster note back in somerset now 1bar 4g @Adrian23Sources online say to try a reset network settings to see if that resolves it 

B8D26D7A-8DC9-49D2-BD68-DCE8082F96E7.jpeg

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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