iPhone Reminder for overdue bill?

[JoeH]

For the first time ever, I received an Outlook reminder telling me to "Call back O2." I didn't remember creating this and after some brief investigation I discovered that a reminder had been added to my default iPhone Reminders list. This was synced via iCloud to Outlook.

The subject was "Call back O2", the timestamp was for the current time and the subject was a hyperlink which prompted me to call +44 330 123 9245. My bill is overdue and obviously O2 should be contacting me about this.

In the past, I would receive text messages or voicemails about overdue bills but this was the first time an iPhone Reminder was automatically created.

Did this come from the My O2 app which I have installed on my iPhone? I didn't see any settings which would allow automatic creation of reminders. I also checked my Privacy settings in iOS and nothing is authorised to use my Reminders.

Is this something in the Terms & Conditions for iPhone Pay Monthly customers?

Thanks for any help.

Joe

[Anonymous]

I'm darned sure never heard of this so it baffles me

[Cleoriff]

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@Anonymous wrote:
I'm darned sure never heard of this so it baffles me

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A lot of continual bafflement in this thread

[MI5]

I wonder how many more we'll get saying they're baffled 

[Cleoriff]

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@MI5 wrote:

I wonder how many more we'll get saying they're baffled 

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I suppose it will depend on how long the thread 'drags on'....

[perksie]

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@MI5 wrote:

I wonder how many more we'll get saying they're baffled 

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I'm baffled that there is so much bafflement! 

[MI5]

[jonsie]

No longer baffled more bewildered. I cannot for the life of me see how O2 can write this into the software to integrate with Outlook,  or even why? It's not as though all on iOS use Outlook! 

[JoeH]

Just to clear up confusion, this has nothing to do with O2 creating data in Outlook. I believe O2 created a local reminder on my iPhone.

My iPhone syncs via iCloud to Outlook. That's how the reminder ended up in Outlook.

What I'm trying to get to the bottom of is HOW did O2 write a local hyperlinked reminder on my iPhone when, according to Apple, this isn't possible using existing developer tools.

Joe

[PhoneChanger]

Do you have the MyO2 application? Since this can tell you when bills are due and payments will be taken perhaps this creates the entry?

[jonsie]

With apple's secure iOS it does make you wonder how a carrier can override this.