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Anonymous
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iPhone 7

So I just got my iPhone 7 this morning to realise they have gave me the wrong phone! I ordered the jet black 128gb and they have sent me the matte black 128gb has anyone else had this issue??
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Level 5: Ponderer
Posts: 191
Registered: ‎14-09-2012

Re: iPhone 7

Least you got the phone. I have no update on mine

Anonymous
Posts: 0

Re: iPhone 7

if your happy to wait untill 2017 for a jetback one then return it otherwise be happy about it

Anonymous
Posts: 0

Re: iPhone 7

[ Edited ]

dont worry im the same came off live chat with o2 about a couple hours ago been told its "ready for dispach" (yeah right) and should be delivred tomorrow or wednesday. lets just say given the way they have been handling this I aint holding my breath

 

black iphone 128gb

 

also thought you would like to know ee have confimred more stock today and even had a video apology from the ceo. o2 on the otherhand.... nope.

Level 5: Ponderer
Posts: 191
Registered: ‎14-09-2012

Re: iPhone 7

mines a 128gb blacl too. its been waiting for courier to pivk up since thursday apparently

 

Said it would be today or tomorrow

 

Anonymous
Posts: 0

Re: iPhone 7

Spoke to them today on chat and on the phone, told me t wait 6/8 weeks and they will swap my phone, o2 really are a shocking network when it comes to customer service