cancel
Showing results for 
Search instead for 
Did you mean: 

iPhone 7 scratched by keys - DIY fixes please!

ElaGirl
Level 2: Apprentice
  • 41 Posts
  • 5 Topics
  • 0 Solutions
Registered:

So my keys got loose in my purse and scratched up my iPhone 7 screen. I am bummed. I looked online and tried taking toothpaste to smooth it out. Maybe it worked, or maybe I am crazy. Does anyone else have another DIY trick without me having to replace the screen/put out more money than this prized phone already costs?

 

Thanks,
Ela

Tis better to have loved and lost than never to have loved at all.
Message 1 of 23
9,933 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 151673 Posts
  • 649 Topics
  • 28840 Solutions
Registered:
It depends on how deep the scratches are.
Light scratches can be removed by using a glass polishing kit (look on ebay, amazon etc) but for deep scratches you have no choice but to replace the screen.
Whilst you are looking on ebay or amazon, buy a screen protector to save this issue from happening again.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Message 2 of 23
7,535 Views
22 REPLIES 22

MI5
Level 94: Supreme
  • 151673 Posts
  • 649 Topics
  • 28840 Solutions
Registered:
It depends on how deep the scratches are.
Light scratches can be removed by using a glass polishing kit (look on ebay, amazon etc) but for deep scratches you have no choice but to replace the screen.
Whilst you are looking on ebay or amazon, buy a screen protector to save this issue from happening again.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 23
7,536 Views

Curr946
Level 26: Upbeat
  • 2174 Posts
  • 133 Topics
  • 44 Solutions
Registered:
car paint scratch remover. The clear one only slight_smile
Current Phone: Sony Xperia XZ Premium
Message 3 of 23
7,529 Views

viridis
Level 56: Guvnor
  • 13536 Posts
  • 106 Topics
  • 309 Solutions
Registered:
Plastic keys
Message 4 of 23
7,517 Views

Wa10
Level 19: Quirky
  • 418 Posts
  • 32 Topics
  • 29 Solutions
Registered:

Good IdeaFantasticLOL

 

$_32.jpg

I work for O2, however any advice or opinion given in this community should be considered my own and not necessarily representative of Telefónica UK Limited.
Message 5 of 23
7,512 Views

Curr946
Level 26: Upbeat
  • 2174 Posts
  • 133 Topics
  • 44 Solutions
Registered:
Top tips on google

Search Results
Here's how this remedy works:

Mix two parts baking soda and one part water in a bowl.
Stir until it forms a thick paste.
Apply the paste to a clean, soft cloth and gently rub in a circular motion on the phone's scratches.
After this, wipe your screen with a fresh, slightly dampened cloth to remove any excess.
Current Phone: Sony Xperia XZ Premium
Message 6 of 23
7,509 Views

viridis
Level 56: Guvnor
  • 13536 Posts
  • 106 Topics
  • 309 Solutions
Registered:
For the reference in future tho.
NEVER use toothpaste on a display, only on camera lens scratches at most.
The OP has probably sent her oleophobic coating to the place in the sky after doing this and the display will never shine nicely again. Possibly really patchy too.
To repair the patching if it happens, you're gonna need to remove the entire oleophobic layer by means of glass polishing kit or brass and a microfiber cloth.
You'll need to Polish the display all over in circular motion for 30 minutes, reapplying the Polish as needed.
Message 7 of 23
7,509 Views

Cleoriff
Level 94: Supreme
  • 127422 Posts
  • 834 Topics
  • 7586 Solutions
Registered:

I'm just amazed that a brand new phone like this didn't have a screen protector on...Smiley Surprised

Veritas Numquam Perit

Girl in a jacket
Message 8 of 23
7,494 Views

Curr946
Level 26: Upbeat
  • 2174 Posts
  • 133 Topics
  • 44 Solutions
Registered:
the oneplus 3t comes with one out the box slight_smile
Current Phone: Sony Xperia XZ Premium
Message 9 of 23
7,489 Views

MI5
Level 94: Supreme
  • 151673 Posts
  • 649 Topics
  • 28840 Solutions
Registered:
What makes you think Apple would provide one for free ? wink
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 10 of 23
7,483 Views