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iPhone 7 plus defaulting to 'No Signal' after o2 Travel

Anonymous
Not applicable

on ‎05-06-2017 08:05

on ‎05-06-2017 08:05

I have just returned from a week in France and Spain whereby I utilised o2 Travel.

Since returning I have noticed that my iPhone 7 plus is regularly defaulting itself to 'No Signal' and I have to active/de-activate Airplane mode to rejoin network.

Has anyone else experienced anything similar?
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madasaf1sh
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on ‎05-06-2017 08:14

on ‎05-06-2017 08:14

Not seen this on my iPhone 7+ , i would check your network settings arent set to Manual, you can also reset your network settings.
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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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MI5
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on ‎05-06-2017 08:16

on ‎05-06-2017 08:16

If the problem persists you can call into your local o2 store and try a free sim swap.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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jonsie
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on ‎05-06-2017 10:34

on ‎05-06-2017 10:34

I would definitely change  the sim card anyway, it's the easiest to rule out. Or you could try your sim in another handset to see if it does the same. 

Maybe try a restore too on iTunes. 

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Marjo
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on ‎12-06-2017 17:25

on ‎12-06-2017 17:25

Hey @Anonymous how are you getting on? Were the above responses of help to you and were you able to resolve the issue in the end? Cheers

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