iPhone 7 dropped calls

Anonymous · ‎13-09-2017

Hi,

Got an iPhone 7 and had no problems with it until today, where calls keep getting dropped. It's not a service issue, as the call would fail after getting a message about making calls over wifi.

Any ideas how to fix this?

Thanks,

Matt

MI5 · ‎13-09-2017

Try turning off wifi calling and see if it still fails over the normal gsm network?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
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Anonymous · ‎13-09-2017

Tried that. No luck

Anonymous · ‎13-09-2017

@Anonymous Have you seen if the coverage in your area is working

https://status.o2.co.uk

MI5 · ‎13-09-2017

Try a reset.
Hold power and vol down until the Apple logo appears on screen.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Martin-O2 · ‎19-09-2017

Hey @Anonymous did you have any success resolving your call dropping issue?

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