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iPhone 7 delivery date

Anonymous
Not applicable

I ordered an iPhone 7 on 9th September and to date heard nothing. Has anyone had an iPhone delivered yet or even just an email with a delivery update??

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Anonymous
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Same position as you and despite contacting o2 10 days ago and having an online chat with an o2 advisor I am still none the wiser. Appalling customer service. They claim it is a shortage at Apple and that they don't know when they are getting them, however, my contract is (as yours) with o2 and not Apple so I let them know that I would be expecting an update from them. They promised they would escalate it but still nothing.

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Olamilekan
Level 6: Acolyte
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Registered:

@Anonymous What phone did you order? Can you include the model you ordered & the precise time the order was placed so people on here can be of assistance.

 

@Anonymous, I feel your pain. I had to wait 5 weeks from preorder date before my phone finally arrived. There are threads already created for different Iphone models so if you can have a read to see where 02 are at with delivery. 

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Anonymous
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Should mention it is the iPhone 7 Plus 256GB Jet Black - o2 forum suggests they have been in touch with everyone affected but I have heard nothing.
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