on 18-10-2016 21:34
on 18-10-2016 21:34
I ordered an iPhone 7 on 9th September and to date heard nothing. Has anyone had an iPhone delivered yet or even just an email with a delivery update??
on 18-10-2016 22:57
on 18-10-2016 22:57
Same position as you and despite contacting o2 10 days ago and having an online chat with an o2 advisor I am still none the wiser. Appalling customer service. They claim it is a shortage at Apple and that they don't know when they are getting them, however, my contract is (as yours) with o2 and not Apple so I let them know that I would be expecting an update from them. They promised they would escalate it but still nothing.
on 18-10-2016 23:30
@Anonymous What phone did you order? Can you include the model you ordered & the precise time the order was placed so people on here can be of assistance.
@Anonymous, I feel your pain. I had to wait 5 weeks from preorder date before my phone finally arrived. There are threads already created for different Iphone models so if you can have a read to see where 02 are at with delivery.
on 19-10-2016 00:40
on 19-10-2016 00:40