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Re: iPhone 6s+ order status still broken
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on 21-09-2015 15:55
Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)



Re: iPhone 6s+ order status still broken
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on 21-09-2015 16:20
Re: iPhone 6s+ order status still broken
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on 21-09-2015 16:22
Hi @jtuk,
I have not provided any tracking updates to members currently, I am currently investigating the link issues reported on this thread. Cheers
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Re: iPhone 6s+ order status still broken
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on 21-09-2015 16:33
1.
Why doesn't track my order show on mobile myo2 at all. When you click the link in the email you are then asked to sign into myo2 as a monthly customer - when you do there is no tracking option showing. It does show if you are using a desktop. One would expect a mobile phone company to set it so people can view this information (non existent as it is now) in their mobiles!
2.
How can it be that o2 allegedly have no idea how many phones they are getting from Apple 3 days before the launch date? Surely they must have received their own dispatch info with details from Apple. This is all very puzzling..
Re: iPhone 6s+ order status still broken
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on 21-09-2015 17:19
We see it every year, hence setting up the ordering FAQ thread to help answer the most common questions.
No disrespect to you at all mate but this is perfectly normal for o2 and exactly how things operate with them.
Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)




Re: iPhone 6s+ order status still broken
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on 21-09-2015 19:25
My order is currently showing as tracking/despatched on 20/9/15 currently in Leeds! That's on DPD.
Re: iPhone 6s+ order status still broken
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on 21-09-2015 19:32
Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)




Re: iPhone 6s+ order status still broken
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on 21-09-2015 19:35
Re: iPhone 6s+ order status still broken
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on 21-09-2015 19:46
@MI5 wrote:
It's not unusual for o2 to send out to couriers in advance to beat the rush.
Particularly if the courier is DPD ....
Re: iPhone 6s+ order status still broken
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on 21-09-2015 20:55
According to my orders page I got an iPhone 6s Plus this time last year.
Also, I see a page telling me the information is not availabile when clocking on the in-progress order. Spoke to someone yesterday who said not to worry about it and everything looks fine their side.
Ordered just before 0800am on the 12th so am not too woried (yet).