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Anonymous
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Accepted Solution

iPhone 6s no headphone sound

I have no sound when using headphones with my new iPhone 6s
Posts: 74,907
Topics: 693
Registered: ‎14-01-2013

Re: iPhone 6s no headphone sound

[ Edited ]

Hi @Anonymous Have a look at this advice directly from Apple https://support.apple.com/en-gb/HT203026

It suggests a number of fixes for headphone problems including this one...

If you can't hear any sound or if only one side of your headphones works
  1. Adjust the volume with the volume buttons on your iOS device or use the Volume slider in Control Center
  2. To see if you need a replacement, try a second pair of headphones. If the second pair works, contact the manufacturer of the initial pair and ask if you need a replacement. If the second pair doesn't work, contact Apple Support

*The Game Is On*


Anonymous
Posts: 0

Re: iPhone 6s no headphone sound

Likely to be a faulty pair as I have the same with the iPhone 7 included earphones 

Level 5: Ponderer
Posts: 98
Registered: ‎15-04-2012

Re: iPhone 6s no headphone sound

Or possibly something as simple as fluff in the socket. I use a tooth pick - carefully - to get it out.

Posts: 74,907
Topics: 693
Registered: ‎14-01-2013

Re: iPhone 6s no headphone sound


@PiedPiper wrote:

Or possibly something as simple as fluff in the socket. I use a tooth pick - carefully - to get it out.


Yes Apple mention that in the link I posted...(though they don't mention toothpick obviously) Smiley Wink

*The Game Is On*


Posts: 89,158
Topics: 536
Solutions: 11,621
Registered: ‎04-04-2012

Re: iPhone 6s no headphone sound

Hopefully no fluff in a brand new phone.
My money on volume control as it's independent of the normal phone volume.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Anonymous
Posts: 0

Re: iPhone 6s no headphone sound

That's what I'm betting too as it's the same with mine. I've ordered a 3.5mm jack to lightning cable so I can hopefully listen with my other wired headphones through that without any issues 

Posts: 71,657
Topics: 549
Solutions: 3,443
Registered: ‎04-01-2009

Re: iPhone 6s no headphone sound

To be honest I much prefer Bluetooth headsets. I'm not into all the technical specs having tinnitus so I get a decent sound without the worry of fluff.... 

Posts: 89,158
Topics: 536
Solutions: 11,621
Registered: ‎04-04-2012

Re: iPhone 6s no headphone sound

Doesn't help with belly button fluff though Smiley Tongue
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Posts: 71,657
Topics: 549
Solutions: 3,443
Registered: ‎04-01-2009

Re: iPhone 6s no headphone sound

Yes that's a hell of a thing but much easier to sort out LOL