I purchased a 6s from CPW sim free and put in an o2 sim I had lying around to activate it while I waited for a replacement for my contract sim (on EE). Stupidly didn't realise they locked to the first carrier and now can't get the phone unlocked. Are CS normally as obstructive as I have encountered recently? Put a request in for an unlock, no contact after the 72 hours. Tried live chat, told that I had to go to CPW to unlock, which I know is not correct. Tried live chat again, told that Apple had not "authorised" o2 to unlock 6s. Spoke to Apple, obviously they told me they cannot help. Is there any way I can get this unlocked or should I try and return it to CPW for a replacement?
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Is there any reason for your tone? I thought this was meant to be a community. Instead it seems like a board of o2 fan boys who are not able to accept that CS are useless. I have explained that the phone was purchased outright a number of times, but I really cannot get through to any one who knows what they're talking about.
Actually I didn't realise you had purchased the phone outright. I presumed it was bought on contract from CPW. If it is paid for.... there is absolutely no reason for it not to be unlocked...
Not sure without reading back whether you have already completed the unlock form?
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