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iPhone 6 wont send SMS to non iPhone contacts, but I can still receive SMS from non iPhone contacts.

Anonymous
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‎23-01-2015 17:39 - edited ‎23-01-2015 17:42

‎23-01-2015 17:39 - edited ‎23-01-2015 17:42

So i just upgraded from a Nexus 4 to iPhone 6, everything is great accept the fact i can't text my non iPhone contacts. iMessage works great and SMS works great when being sent to iPhone users. Anyone got any help to throw this way?

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Anonymous
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In response to MI5

on ‎23-01-2015 18:02

on ‎23-01-2015 18:02

They have a Sony phone, same deal?

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MI5
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on ‎23-01-2015 18:04

on ‎23-01-2015 18:04

Possibly, depending on model - It's worth you asking them to check in their message app for any blocked number or blacklist of numbers.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Anonymous
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on ‎23-01-2015 18:06

on ‎23-01-2015 18:06

Will do, will post an update later

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MI5
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on ‎23-01-2015 18:09

on ‎23-01-2015 18:09

Hopefully that's it - I can't think of any other reason unless your contact can't receive any texts at all....?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Anonymous
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‎24-01-2015 14:49 - edited ‎24-01-2015 14:52

‎24-01-2015 14:49 - edited ‎24-01-2015 14:52

hi @Anonymous 

 

  Did this friend used to have an iphone? If so tell her to follow the instructions on the link.

 

https://selfsolve.apple.com/deregister-imessage

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jonsie
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on ‎24-01-2015 18:42

on ‎24-01-2015 18:42

@Anonymous wrote:

hi @Anonymous 

 

  Did this friend used to have an iphone? If so tell her to follow the instructions on the link.

 

https://selfsolve.apple.com/deregister-imessage

Good thinking. ...

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Anonymous
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on ‎30-01-2015 11:23

on ‎30-01-2015 11:23

Any news @Genesis?
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