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iPhone 6 pre order question?

Anonymous
Not applicable

on ‎13-09-2014 19:14

on ‎13-09-2014 19:14

Hey guys,

I got around to finally pre ordering the iPhone 6 today when I paid off my existing phone contract.

After the payment was accepted I looked at the order details and it says at the bottom.

Delivery option: Not Applicable

Can someone please explain what this means? Cheers.
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MI5
Level 94: Supreme
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on ‎13-09-2014 19:17

on ‎13-09-2014 19:17

Best to Call 202 and speak to CS.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Anonymous
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In response to MI5

on ‎13-09-2014 19:24

on ‎13-09-2014 19:24

A lot of people are saying it says on the paperwork 7/10/14 !

Hope all is ok
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Anonymous
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In response to Anonymous

on ‎13-09-2014 19:27

on ‎13-09-2014 19:27

Which paperwork? Online?
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Anonymous
Not applicable

on ‎13-09-2014 19:32

on ‎13-09-2014 19:32

Cant get through to CS.. Can anyone confirm if their order says the same?
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Anonymous
Not applicable
In response to Anonymous

on ‎13-09-2014 19:33

on ‎13-09-2014 19:33

The ones I've seen are the receipts from the shop. Some have even gone back and said what's happened to the 19th of Sep !
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Anonymous
Not applicable
In response to Anonymous

on ‎13-09-2014 19:34

on ‎13-09-2014 19:34

Try live chat

http://www.o2.co.uk/contactus
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viridis
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on ‎13-09-2014 19:36

on ‎13-09-2014 19:36

Just to let the op know, on all my previous pre orders, delivery option is: not applicable
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MI5
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In response to Anonymous
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on ‎13-09-2014 19:36

on ‎13-09-2014 19:36

Currently O2 are quoting 2 to 3 weeks after Sept 19th for delivery.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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viridis
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on ‎13-09-2014 19:40

on ‎13-09-2014 19:40

@Anonymous in the case of preorders, live chat tend to be the least informed of all O2's customer services, I guarantee livechat are telling a lot of people delivery dates that are impossible.
Best speaking to customer services on 202 and then choose the section regarding orders.
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