on 24-07-2014 13:52
on 24-07-2014 13:52
Just a quick question regarding the iPhone 6. Will customers due an upgrade for their phone be given priority over pre-orders of the iphone 6?
Solved! Go to Solution.
on 08-10-2014 20:25
on 08-10-2014 20:25
on 08-10-2014 20:28
on 08-10-2014 20:28
Our apple store in Norwich doesn't seem to have many phones either as I tried to get one direct from there. Especially not the Space grey 64gb that i'm waiting for.
I've only been waiting 2 weeks but it seems forever now and I'm annoyed that they told me within 14 days which has now gone to 4-6 weeks. Happy to take money from Me and hubby who is waiting for 6 plus so may be even longer. They shouldn't take money for a service they can't provide!!
on 08-10-2014 20:51
on 08-10-2014 20:51
O2 can sell all the iphones they get. Unfortunately they can only supply them as fast as Apple can provide them...
on 08-10-2014 21:58
Im gonna just give up now. i got offered £5 off my next bill for the inconvinence.
complaining after another 2 weeks are up
09-10-2014 09:25 - edited 09-10-2014 09:36
09-10-2014 09:25 - edited 09-10-2014 09:36
Just had this from live chat. Think I'm going to phone CS as well though...
nfo: Welcome to O2. Someone will be with you soon.
info: You're through to 'O2 : Damon'
O2 : Damon: Hello, it's O2 : Damon here. What can I do for you?
: hi there, I just wanted an update on my order number ms-***********
O2 : Damon: I will check it for you
: thanks
O2 : Damon: I have checked you have place the order on 19/09/2014
: that's right
O2 : Damon: I have checked as the 64 GB spec gray was earlier out of stock but we have received a limited stock from apple.
: great
: when will I receive my order?
O2 : Damon: So your phone will be most probably dispatched with in 1-2 days and you will receive it with in 3-5 days
O2 : Damon: I will personally keep a track on your order.
: thanks I appreciate it.
on 09-10-2014 10:12
on 09-10-2014 11:15
Don't get your hopes up. On Friday I was told I'd have my 64GB SG in 3 working days. Had nothing since, except the text message everyone else has had.
09-10-2014 11:46 - edited 09-10-2014 11:49
Just to fuel the fire a little. I ordered a 64gb Space Grey 6 on the 2nd October and ive just had the dispatch email. Hopefully they got a large shipment and everyones orders are being fullfilled
Edit: Its only a processing email and says its being dispatched shortly.
on 09-10-2014 11:49
on 09-10-2014 11:49
@Anonymous wrote:Just to fuel the fire a little.
Have read the other 385 pages of this thread ?
on 09-10-2014 12:04