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iPhone 6- PreOrder

Anonymous
Not applicable

Just a quick question regarding the iPhone 6. Will customers due an upgrade for their phone be given priority over pre-orders of the iphone 6?

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Anonymous
Not applicable
When did you order
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Anonymous
Not applicable

Ring through and complain, or use the chat service. I just chased up my 6+ 128GB gold pre-order today, having heard nothing from completing on the 12th @ 3pm, and was told they couldn't tell me when it'd come through or when they'd even be expecting more stock in.

I pressed for recompense since I've paid towards the phone and was told they'd compensate me for the missed time through reimbursed line rental. Less than 2 minutes later I was informed my order was ready and would be sent out for next day delivery...!

Time will tell whether it arrives tomorrow but it's always worth politely making noise so they know you're not just going to sit and accept waiting.

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SHC
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I ordered on the 12th

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Anonymous
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CS confirm the guy on LC was lying to me and they are not in stock! Tried the cancel trick but it did not work 😩
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BigNick
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When did you pre order @SHC ?
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Arken
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Woo i just this very minute had tracking details added to my delivery address along with an email from O2 saying order on it's way.

 

Order status still say's "in progress" and tariff not updated yet but looking good HELL YES!

 

16g grey 6+ ordered on the 12th at 7pm.

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Anonymous
Not applicable
From the recent posts it appears that Is pattern starting to appear, the recent tracking numbers seems to be around the 12th.

Message 3467 of 4,605
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Anonymous
Not applicable

Just received the following text from O2

 

O2: We're about to send you

settings so you can use the

internet based features on your

handset. Please save and activate

them if asked

 

erm.. I don't have the phone yet.. Help

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Anonymous
Not applicable

This is such a farce. I cancelled last night and was told it was fine, and today i get a dispatch notice! Then been told to refuse delivery. And then i need to call back to cancel the contract, or i'll be charged for the line without having a phone!

 

Lost my temper. Demanded they put a note on my account to call me to cancel, because i'm sick to the back teeth of constantly chasing them only to find out i need to keep doing more.

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Arken
Level 2: Apprentice
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@Anonymous 

 

Yes it seems so..fingers crossed for the rest of you guys. Here is the email you want to be looking for-

 

Hello Mr xxxxxxxxxxxxx,

Re: Order Number xx-xxxxxxxxxx

You'll be pleased to know that your order is on its way.

Your delivery details are:

Option: STANDARD DELIVERY
Cost: £0.00�
Date of Delivery: Next working day (excluding some remote areas e.g.
non-UK mainland, where delivery can take between 3-5 working days)

You'll need to sign for your order but don't worry if you're not at
home. The courier will leave you a card to let you know they've called
and how you can rearrange your delivery.

Your parcel/tracking number is: 000000000000

You can now track the progress of your order at My O2. Just go to
www.o2.co.uk/myo2account and enter your username and password. If you've
forgotten these, we can send you a reminder here too. Once you've signed
in, go to My Orders and follow the instructions.

Share and share alike. Refer a friend to O2 and you'll both get a £40
reward to say thanks. To find out more, just click here:

http://www.o2.co.uk/referafriend/

Thanks

O2

 

 

 It's been Emotional.

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